Frequently Asked Questions
Frequently Asked Questions
Do we have to keep inflatables plugged in entire time?
No, discuss with set up crew on arrival for instructions for shutting down and turning back on.
How many outlets do I need and can I plug the blowers into same outlets?
You must have separate outlets for blowers but can run varies multiple blowers on breakers will be discussed during reservation and curtesy call day before deliveries. We will work with you to our best ability to make sure you can complete rental.
When will you set up and take down?
During rental scheduling we will discuss party time we strive to at least have your rentals couple hours early for set up and will touch base the day before delivery confirming times.
Do you deliver to other city’s?
Yes, call us and if we can make it work will do our best to make sure we can get make your event great!
How do I reserve a rental?
You can reserve your rentals by giving us a call or booking directly through our website. We recommend booking as early as possible, especially for popular rentals like bouncy houses and waterslides, to ensure availability on your event date.
How far in advance should I book my rental?
To secure your preferred rentals, booking at least 1-2 weeks in advance is ideal. However, we do our best to accommodate last-minute bookings whenever possible!
What’s included in the rental price?
For certain items, like concessions machines, we also provide a basic setup and operation guide to get you started.
What areas do you service?
We proudly serve Leon and Limestone Counties, including College Station, Marquez, Bremond, Palestine, Jewett, Buffalo, Centerville, and Groesbeck. If you’re nearby but outside of these areas, give us a call, and we’ll see what we can do!
Are your rentals safe and clean?
Yes! Safety and cleanliness are our top priorities. All of our rentals are thoroughly cleaned and inspected between each use to ensure they’re in perfect condition for your event.
What if the weather is bad on the day of my event?
We understand that weather can be unpredictable. If unsafe conditions like heavy rain or strong winds are forecasted, we’ll work with you to reschedule or provide a refund if needed.
Do you provide staff to operate the rentals?
While our rentals are user-friendly and come with setup instructions, staffing is not typically included. However, for specific events, we can discuss options for having an attendant on-site.
How long is the rental period?
Our standard rental period covers a full day, allowing you to enjoy your rental without the pressure of a strict timeline. If you need a longer rental, let us know, and we’ll be happy to make arrangements!
Do you require a deposit?
Yes, a small deposit is required to reserve your rentals, which goes toward your final rental balance. This helps us guarantee your items are reserved and ready for your big day.
What forms of payment do you accept?
We accept cash, credit cards, and most major payment methods for your convenience. Just let us know your preferred payment method, and we’ll make it easy!
If you have any further questions, reach out at any time. If you have booked a rental, we are available 24/7 for any questions or concerns that may come up. Give us a call at (430)-216-8971.
Ready to Book Your Rentals?
Still have questions or ready to reserve your rentals? Get in touch with us today, and let’s start planning the perfect setup for your next celebration! Call us, send us a message, or book directly online to secure your party rentals today.
